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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
We love a rich friend who pays it forward. This conditioner melts on contact, givin’ just the right level of moisture and spreading its reparative, de-frizzing + conditioning benefits fast. It’s also clinically tested to reduce breakage and split ends, thanks to Replenicore-5—that means smoother, easier-to-style hair after just one use.
After shampooing with The Rich One Moisture Repair Shampoo, apply to damp hair, focusing on the mid-shaft and ends. Rinse well.
PRO TIP: Rinsing with cold water can help to boost the appearance of shine and smoothness.
Start off with a pump and add more based on your hair density and length.
Make sure The Rich One Moisture Repair Conditioner is evenly distributed throughout the hair before rinsing out.
Get those bundles right. This conditioner can be safely used on 100% human hair extensions.
Open your pump by simply turning it to the left. Too easy.
No, but to ensure you never run out, be sure to sign up for auto-replen!
We use Hydrolyzed Vegetable Protein which is a plant-based protein.
Your health and safety are hella important to us. Although the hype is real about our high-quality ingredients, we always recommend consulting your physician about the use of our products during pregnancy or while nursing. Peep the ‘Ingredients’ tab on each product’s description page and hit up your physician before you style on ‘em.
Start off with a pump and add more based on your hair density and length.
Make sure The Rich One Moisture Repair Conditioner is evenly distributed throughout the hair before rinsing out.
Get those bundles right. This conditioner can be safely used on 100% human hair extensions.
Open your pump by simply turning it to the left. Too easy.
No, but to ensure you never run out, be sure to sign up for auto-replen!
We use Hydrolyzed Vegetable Protein which is a plant-based protein.
Your health and safety are hella important to us. Although the hype is real about our high-quality ingredients, we always recommend consulting your physician about the use of our products during pregnancy or while nursing. Peep the ‘Ingredients’ tab on each product’s description page and hit up your physician before you style on ‘em.
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