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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The key to endless looks? Universal must-haves that repair, strengthen and nourish. We developed The Maintenance Crew to carry you across the finish line—no matter your hair type or texture. All infused with our unique complex, Replenicore-5, they’re designed to repair at every step.
The Rich One Moisture Repair Shampoo: Apply to wet hair, massage into a lather. Rinse well.
The Richer One Moisture Repair Deep Conditioner: After shampooing, apply to damp hair, focusing on the mid-shaft and ends. Rake through to ensure even distribution. Rinse well.
The Comeback Kid Instant Damage Repair Treatment: The choice is yours. For thicker or more damaged hair, leave in. For finer or less damaged hair, rinse out.
The Protective Type 5-in-1 Heat Protectant Styler: Before heat styling, apply to clean, damp hair, from root to ends. Style as desiredMoisture Repair The Maintenance Crew Full-Size Bundle.
Get those bundles right. These products can be safely used on 100% human hair extensions.
o The Rich One Moisture Repair Shampoo: Start off with a pump and add more based on your hair density and length.
o The Richer One Moisture Repair Deep Conditioner: Start with a small amount, adding more as needed.
o The Comeback Kid Instant Damage Repair Treatment Bond Builder: Use enough to evenly distribute throughout your strands, from root to tip.
o The Protective Type 5-in-1 Heat Protectant Styler: Use enough to evenly distribute throughout your strands, from root to tip.
Yes, The Rich One Moisture Repair Shampoo is gentle enough to use every day.
Yes, this shampoo is safe to use on color-treated hair.
Make sure The Richer One Moisture Repair Deep Conditioner is evenly distributed throughout the hair before rinsing out.
Yes, feel free to leave it in for a few extra minutes before you rinse it out.
Yes, all our conditioners can be used on all hair types and textures. We’d suggest using The Rich One Moisture Repair Conditioner as your go-to and using The Richer One Moisture Repair Deep Conditioner when your hair needs a lil’ extra loving.
The Comeback Kid Instant Damage Repair Treatment was designed to be used after shampooing on clean, damp hair.
The Comeback Kid Instant Damage Repair Treatment was designed to be used in place of a conditioner.
When we apply excessive heat or chemically treat our hair, it breaks down some of the bonds within our strands. The Comeback Kid penetrates deep into the cortex to provide inside-out repair and help to strengthen and rebuild them—it’s like creating a little network around your strands.
The Comeback Kid Instant Damage Repair Treatment was designed to be used on clean, damp hair.
Yes, The Comeback Kid Instant Damage Repair Treatment is vegan, gluten-free, cruelty-free and noncomedogenic.
Yes but since the formula is a water-based cream, we recommend using on damp hair to prevent reverting straight styles. If you still desire to use on dry hair, use enough to evenly distribute throughout your strands, from root to tip.
You can use The Protective Type with all heat styling tools up to 450°F.
No, The Protective Type 5-in-1 Heat Protectant Styler only offers thermal protection up to 450°F.
Yes, it is—The Comeback Kid Instant Damage Repair Treatment and The Protective Type 5-in-1 Heat Protectant Styler don’t come with a tamper seal.
We use Hydrolyzed Vegetable Protein which is a plant-based protein.
Your health and safety are hella important to us. Although the hype is real about our high-quality ingredients, we always recommend consulting your physician about the use of our products during pregnancy or while nursing. Peep the ‘Ingredients’ tab on each product’s description page and hit up your physician before you style on ‘em.
Get those bundles right. These products can be safely used on 100% human hair extensions.
o The Rich One Moisture Repair Shampoo: Start off with a pump and add more based on your hair density and length.
o The Richer One Moisture Repair Deep Conditioner: Start with a small amount, adding more as needed.
o The Comeback Kid Instant Damage Repair Treatment Bond Builder: Use enough to evenly distribute throughout your strands, from root to tip.
o The Protective Type 5-in-1 Heat Protectant Styler: Use enough to evenly distribute throughout your strands, from root to tip.
Yes, The Rich One Moisture Repair Shampoo is gentle enough to use every day.
Yes, this shampoo is safe to use on color-treated hair.
Make sure The Richer One Moisture Repair Deep Conditioner is evenly distributed throughout the hair before rinsing out.
Yes, feel free to leave it in for a few extra minutes before you rinse it out.
Yes, all our conditioners can be used on all hair types and textures. We’d suggest using The Rich One Moisture Repair Conditioner as your go-to and using The Richer One Moisture Repair Deep Conditioner when your hair needs a lil’ extra loving.
The Comeback Kid Instant Damage Repair Treatment was designed to be used after shampooing on clean, damp hair.
The Comeback Kid Instant Damage Repair Treatment was designed to be used in place of a conditioner.
When we apply excessive heat or chemically treat our hair, it breaks down some of the bonds within our strands. The Comeback Kid penetrates deep into the cortex to provide inside-out repair and help to strengthen and rebuild them—it’s like creating a little network around your strands.
The Comeback Kid Instant Damage Repair Treatment was designed to be used on clean, damp hair.
Yes, The Comeback Kid Instant Damage Repair Treatment is vegan, gluten-free, cruelty-free and noncomedogenic.
Yes but since the formula is a water-based cream, we recommend using on damp hair to prevent reverting straight styles. If you still desire to use on dry hair, use enough to evenly distribute throughout your strands, from root to tip.
You can use The Protective Type with all heat styling tools up to 450°F.
No, The Protective Type 5-in-1 Heat Protectant Styler only offers thermal protection up to 450°F.
Yes, it is—The Comeback Kid Instant Damage Repair Treatment and The Protective Type 5-in-1 Heat Protectant Styler don’t come with a tamper seal.
We use Hydrolyzed Vegetable Protein which is a plant-based protein.
Your health and safety are hella important to us. Although the hype is real about our high-quality ingredients, we always recommend consulting your physician about the use of our products during pregnancy or while nursing. Peep the ‘Ingredients’ tab on each product’s description page and hit up your physician before you style on ‘em.
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